I have spent a few days being beaten up by a client. Wondering if we ever did anything right, if what we did was ever going to be good enough, if the end result would be that they would pull their business and go to our competitor and leave us out of work? But then I remember something I saw in a cartoon the other day. In the cartoon a young girl asks another Agnes to take a personality test. She shows a glass that is filled with water...you know the glass I am talking about the one that is half full or half empty. Agnes' response is "either way there is room for improvement".
That was a lightbulb moment for me this afternoon...it really doesn't matter if we were right or the client was right...what matters is there is room for improvement. As I settled into my new truth I realized that fighting against the inevitable is something I have spent a lifetime perfecting. I remember my dad handing me the serenity prayer years ago and nearly commanding me to commit it to memory. He saw something in my personality that has a hard time letting go...but really there are only certain things worth the fight and they are few and far between. There are not always black and white options and sometimes the real truth is just that there is room for improvement no matter how you look at.
So how did the day end...half full or half empty...neither...we just left some room for improvement!
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